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Scam Alert

Saturday, March 16, 2024 11:00AM: SCAM ALERT. Someone is targeting the Utah area spoofing Pinedale Online’s phone number and claiming to be from Rocky Mountain Power telling people they will have their power shut off if they don’t immediately pay their bill. This is a scam. It is not coming from Pinedale Online or Rocky Mountain Power. Utilities do not call people to collect on delinquent accounts. Never give out a credit card number or personal information about any of your accounts over the phone to a caller, no matter who they claim to be. These people can sound quite convincing and be quite high pressure in their tactics. They can even spoof the caller ID number you see on your phone to look like it is coming from your bank, the local police department, or any other number.

Don’t be tricked. Hang up on these callers. If you are concerned, call back Rocky Mountain Power using the customer service contact phone number on your bill, do not use a phone number the caller gives you, it is part of the scammer’s network.